Case Studies

Brand Customization for Saudi Jeweler Clients

Brand Customization for Saudi Jeweler Clients

1. Watch Case: 316L Stainless Steel,  28*32.5MM

2. Strap: 316lL Stainless Steel Mesh Band

3. Color: Rose Gold/Gold

4. Movement:  Japanese movement

5. Waterproof rating: 5ATM;              


Contact Us info@dylawellwatch.com WhatsApp

Customer background

Saudi jeweler Mr. Ahmed The store is known for its unique designs and high-quality jewelry. In addition to selling in physical stores, he also operates an online store with a wide range of businesses. He was always looking for a unique watch to satisfy his customers' demands for style and quality.


Project challenge

Customer's request:

1. Watches need to meet the preferences of Saudi mid-to-high-end consumers. The same watch needs to be made in two colors, namely gold and rose gold. 

2. Complete the production of 1000pcs watches within 3 months and ensure quality.


How to serve?

1. In November 2022, Mr. Ahmed found our factory through Internet search. Through sincere communication between the two parties, he expressed strong interest in a stainless steel mesh strap and mother-of-pearl dial watch we showed him. He hopes to customize the watch to expand his jewelry store's product line.

2. After multiple email communications and video conferences, we understood the needs of this Middle Eastern customer and provided him with detailed product information and quotation. He was deeply impressed by our professionalism and product quality. It was our first cooperation and he wanted us to customize 1000pcs of this watch for him.

3. In order to ensure that the order goes smoothly, we assign a dedicated account manager to follow up the production, payment, transportation and after-sales service of the order. The account manager regularly informs the customer of the order progress and answers his questions in a timely manner.

 

Results and Benefits

In the end, the order was successfully completed in February 2023, and 1,000 watches arrived in Riyadh on time. Mr. Ahmed is satisfied with our products and services and looks forward to more cooperation with us in the future.